This policy explains what information the Nemo numerology app (“Nemo”, “we”, “us”), published by Rejoice Tech, collects, why we collect it, who we share it with and the choices you have. By using Nemo you agree to this policy. If you do not agree, please do not use the app.
1. Information we collect
| Information | Why we need it |
|---|---|
| Mobile number | To create your account and sign you in with a one-time password (OTP). It is your account identifier. |
| Full name, date of birth, time of birth (optional), place of birth and gender | To calculate your numerology numbers and to personalise your free snapshot, full report, daily guidance and chat replies. |
| Language preference | To show the app, reports and chat replies in English, Hindi, Telugu, Kannada or Tamil. |
| Chat messages | To answer your questions in live chat and to keep the conversation history you can see in the app. |
| Reports we generate for you | So you can read your report again and download it as a PDF. |
| Purchase records (amount, date, order and payment IDs, status) and wallet transactions | To deliver what you paid for, run the chat wallet (₹9 per minute), handle refunds and meet tax and accounting law. |
| Content reports | When you report an AI reply or report section, we store your reason and the reported text so we can review it and improve our safety filters. |
| Basic technical data (IP address, request time, app language, error logs) | To keep the service secure, prevent abuse (for example OTP flooding) and fix problems. |
We do not collect your contacts, photos, precise location, microphone or camera data. We do not use advertising IDs, we show no ads, and we do not include third-party analytics or tracking SDKs. We never see or store your card, UPI or bank details; payments are handled by the payment providers listed below.
2. How we use your information
- To provide Nemo: numerology calculations, the free snapshot, the paid full report and PDF, daily guidance, compatibility and live chat.
- To generate personalised text with artificial intelligence (see section 3).
- To process payments, keep your wallet balance accurate and give refunds where due.
- To provide customer support and respond to your requests.
- To keep the service safe: preventing fraud and misuse, reviewing reported content and enforcing our Terms.
- To comply with law, including tax, accounting and lawful requests from authorities.
We do not sell your personal information, and we do not use it for advertising or profiling unrelated to the service.
3. Artificial intelligence
Your reports and chat replies are written by an AI model (Claude, provided by Anthropic). To create them, we send the AI provider your name, birth details, calculated numbers, language and, for chat, your messages. Under its commercial terms the provider processes this data to return the response, does not use it to train its models, and keeps it only for a limited period for safety and abuse monitoring. AI text can be imperfect; you can report any reply or report section from inside the app.
4. Who we share information with
We share only what each service needs to do its job:
- Anthropic (AI model provider): birth details, numbers and chat messages, to generate reports and replies.
- MSG91 (SMS provider): your mobile number, to send your OTP.
- Google Play Billing and Razorpay (payment providers): order amount and reference, and the details you enter on their payment screens, to take payment. Their own privacy policies apply to the details you give them.
- Our cloud hosting and database provider: stores the app’s data on our behalf.
- Authorities, when required by law or to protect the rights, safety and property of our users or others.
If Rejoice Tech is involved in a merger or sale of the service, your information may transfer to the new owner under this policy.
5. Security
All traffic between the app and our servers is encrypted with HTTPS. Access to data is limited to people who need it to run the service, and sign-in uses one-time passwords and signed session tokens. No system is perfectly secure, but we work to protect your information and will notify you and the authorities of a breach as the law requires.
6. How long we keep information
- Account, profile, reports, chats and wallet history: until you delete your account.
- OTP records: until you delete your account (they are used only for rate limits and security).
- Purchase records: up to 8 years after the purchase, because Indian tax and accounting law requires it. After account deletion these records are no longer linked to your name, mobile number or birth details.
- Server logs and backups: rotated within 30 days.
7. Delete your account
You can delete your account at any time inside the app: Profile → Delete account. Deletion happens immediately and removes your profile, birth details, reports, chat history and wallet history. Any unused wallet balance is lost when you delete. If you can no longer open the app, see how to request deletion or email us from the help address below with your registered mobile number.
8. Your rights
Under India’s Digital Personal Data Protection Act, 2023 and other applicable laws you may:
- access a summary of the personal data we hold about you;
- correct or update it (you can edit your profile in the app);
- erase it (delete your account);
- withdraw consent by deleting your account (this ends the service for you);
- nominate someone to exercise your rights if you are unable to;
- raise a grievance with us and, if unresolved, with the Data Protection Board of India.
Write to us at rejoice.tech777@gmail.com. We reply within 30 days.
9. Children
Nemo is meant for adults aged 18 and over. We do not knowingly collect information from children. If you believe a child has created an account, contact us and we will delete it.
10. Nature of the service
Numerology content in Nemo is for self-reflection, guidance and entertainment. It is not medical, psychological, legal or financial advice, and it does not predict or guarantee any outcome. Please consult a qualified professional for those needs.
11. Changes to this policy
We may update this policy as the app changes. We will change the effective date above and, for significant changes, tell you in the app before they take effect.
12. Contact and grievance officer
Rejoice Tech
Grievance Officer: Rejoice Tech support team
Email: rejoice.tech777@gmail.com